Returns & Exchanges
At NAQSHI Official Online Store, we strive for perfection in every stitch; however, if you are not completely satisfied with your purchase, we offer a seamless 14-day return and exchange policy. Please ensure items are unworn, unwashed, and retain all original tags to be eligible for processing.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the 'Order History' section to select the items you wish to return or exchange within 14 days of delivery.
- 2.Pack with Care
Place the items in their original packaging, ensuring the NAQSHI invoice and all original garment tags are included to prevent processing delays.
- 3.Ship to Our Warehouse
Affix the provided return shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
- 4.Verification and Refund
Once our quality assurance team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
